FAQ

Questions about everything

Is there a factory direct sales office?

Echigo Seika does not have a direct sales office.Please purchase at a supermarket near you.

There are water droplets on the inside of the packed rice, is that okay?

This is due to changes in the temperature of the storage environment.There are no quality or hygiene issues.

Regarding "emergency / stockpile rice", water has accumulated inside the aluminum outer bag, is that okay?

This is due to changes in the temperature of the storage environment.There is no quality or hygiene problem.

Is it possible to eat packed rice without heating?

Please cook in a microwave or boiling water before serving.

Is it not necessary to remove the oxygen scavenger (ageless) attached to the lid of the packed rice when warming it?

An oxygen scavenger that can be used for heating microwave ovens and boiling water.There is no need to take it out when heating.

Can packed rice once warmed be stored and eaten?

Once cooked, packed rice is in the same condition as cooked rice at home, so please consume as soon as possible.

If the lid is not opened, does the one heated with boiling water last until the Best Before?

The lid is easy to peel off due to heating.Therefore, it becomes easier for the outside air to enter and it does not last until the Best Before.Consume as soon as possible after heating.

What kind of rice do you use for packed rice?

Echigo rice (200g) is about 0.57 go, and Japanese rice (120g) is about 0.34 go.

Is "normally cooked Brown rice" germinated?

Not germinated.Also, since it has been processed, it will not germinate.

What kind of rice is A-cut rice?

Rice made from rice that has been selectively depleted of 95% of allergen-containing proteins.A-cut bread is baked from this rice flour.

I'm not allergic, but can I eat A-cut rice?

Even those who do not have rice allergies can enjoy it.

Is it possible to tour the factory?

There is no excuse.Currently, the factory is not open to the public.

We only support part of social education such as local elementary schools and factory tours in some media.Thank you for your understanding.

 

What is product of Japanally produced paddy rice glutinous rice?

There are two types of glutinous rice: upland rice and paddy rice.Paddy rice is cultivated in paddy fields.

There are black or brown dots on the surface of the rice cake, what is this?

A part of the germ and epidermis of rice remains in the process of polishing Brown rice of glutinous rice.Please be assured that there are no quality or hygiene issues.

 

[Photo] A part of the germ and epidermis of rice found in rice cake remains.

 

                              (1 scale 1 mm)

There are cracks on the surface of the rice cake.Could I ask the reason.

The cause of cracks may be that the surface of the rice cake dries.Even if it is in individual wrapping, moisture may escape from the rice cake due to temperature changes, causing the surface to dry and cracking.

Can mochi that has been baked once be baked again?

Once baked, the moisture inside the rice cake evaporates, so the rice cake will not rise even if you bake it again.

Is it okay to cook mochi while still in the individual wrapping bag?

Be sure to remove the rice cake from the individual wrapping bag and cook it by heating.Do not heat the entire individual wrapping bag.

Is it okay to take the round rice cake out of the individual wrapping bag and serve it?

We do not recommend it because it causes mold and cracks on the rice cake.

How many calories do you get when you eat mochi?

Two pieces of cut rice cake weigh about 2g.Three round rice cakes weigh about 100g.The calorie of mochi is about 3 Kcal for 100 g.The calorie of one cup of rice (100g) is about 227Kcal.Approximately, 1 cut rice cakes or 150 round rice cakes will have about 252 cup of rice calories.

Salmon roe does Issho Mochi weigh?

It is about 1.8 kg.

What does the decoration mean?

Suehiro: To prosper for a long time (spreading).

Orange: Once the fruit is borne, it will not fall from the tree for several years and the fruit will grow big, so that the house will prosper for generations.

Shide (Gohei): Spread your hands wide in all directions and prosper.The red color of red and white has the meaning of amulet.Cleanse and cleanse injuries.

Origami: By edging the four sides with "red" on the colored paper on which the offering is placed, we pray for the prosperity of the disasters on all sides.

Mikata: God, a platform for placing offerings on a precious partner.It has this name because it has holes in three directions.

Mizuhiki: I used it to keep the mochi when decorating the spiny lobster.

Hosho: A piece of paper on which sacred objects are placed.The treasure ship is supposed to bring happiness.

Is there a rule such as the day and place to decorate?

There is no set time and place for decoration.It depends on local customs and legends, but please avoid decorating overnight and decorate with your family.

I'm in mourning, but is it okay to decorate it?

Since it means praying for the safety of the year as we approach the New Year, it is a good idea to pray for the health and good luck of the year even if you are unhappy.

Please tell me how to assemble an easy decoration set.

Remove the container containing the toys and accessories from the dressing box.

Remove the container containing the toys from three sides.

There is a sheet of paper on three sides.

Spread the sheet of paper on three sides.At that time, spread it so that the life is in front of you.

I will put it on top of it.

Place a container containing mochi on three sides so that the paper is sandwiched between them.

Remove the double-sided tape from the transparent bag.

Stick double-sided tape on the top of the container containing the rice cake.

Place orange on the double-sided tape.

Remove the tape at the bottom of Suehiro.

Attach the tape part of Suehiro to the flat part of the top of the orange.

 

Should the orange, the beckoning cat, and the transparent cap on the zodiac be removed when decorating?

We recommend that you remove it and decorate it, but please decorate it as you like.

Is it okay to take the mochi out of the plastic container and decorate it as it is?

It is not recommended to decorate the mochi as it is because it will cause mold and cracks on the mochi.

The top of the upper and lower integrated kagami mochi is yellow.Are you okay?

When putting rice cakes in a kagami mochi container, bubbles (slight cavities) may be created between the container and the rice cakes, and these bubbles may make the top look yellowish, but the quality is not abnormal.Please be assured.

Is the number of dressing boxes the same as the number of rice cakes inside?Is the total number of glutinous rice the same?

The number of the dressing box is the size standard of Kagami mochi at Echigo Seika.It is not the same as the number of rice cakes inside or the total number of sticky rice.

When should I lower the decorated kagami mochi?

The mirror will open on January 1th.Please enjoy the mochi that you have dropped with your family.

What should I do if I take out the top and bottom integrated rice cake from the container?

Cut it into pieces of your choice and cook them before serving.

How to cut Kagami Mochi in a container 

I peeled off the bottom lid of the pong just by pushing it, and pushed it from the top of the container, but the rice cake did not come out.

I'm very sorry.Sorry for your inconvenience, but please pour a glass of lukewarm water from the top of the container.The rice cake will come off from the container.

Where is the Best Before?

It is located on the back of the dressing box or at the bottom (bottom lid) of the container containing rice cake.

22.12.31 It says 22.3.31, is this the Best Before?

It is the Best Before.It will be December 2022, 12 and March 31, 2022.

Water droplets can be seen in the individual wrapping, is that okay?

The moisture contained in the rice cake condenses due to temperature changes in the storage environment. Please rest assured that there are no quality or hygiene issues. Water droplets may be reabsorbed by the rice cake due to temperature changes or the passage of time, and may become invisible.

 

[Photo] Water droplets may be seen inside the packaging bag.

 

 

The oxygen scavenger in the individual packaging is darkened, is that okay?

Oxygen scavenger utilizes the property of absorbing surrounding oxygen when iron, which is the content, oxidizes (rusts).If the water contained in the rice cake condenses due to the temperature difference between the inside and outside of the individual packaging, the water may seep into the oxygen scavenger and the iron content may appear black.It is a characteristic of the oxygen scavenger attached to the individual packaging, and is not a quality abnormality.Also, please be assured that it will not affect the mochi.

            (Image)

How many calories per mochi?

It is about 1kcal per piece (48g) of cut rice cake.It is about 109kcal per round rice cake (1g).

What kind of Kagami Mochi products are there?

There are two types: a type in which individually wrapped rice cakes (round rice cakes and cut rice cakes) are placed in a kagami mochi container, and a type in which rice cakes are packed as they are in a kagami mochi container (upper and lower integrated type).

Can ageless (oxygen scavenger) be reused?

It cannot be reused.When you put it out in the trash, please follow the classification of your local government.

Ageless (oxygen scavenger) is hot, is that okay?

When the packaging bag is opened, heat may be generated due to the oxidation reaction.However, since the calorific value is small, it generally does not cause burns.In addition, there is no need to worry about ignition.

I accidentally ate Ageless (oxygen scavenger), is that okay?

The main components of ageless (oxygen scavenger) are iron powder, vitamin C, etc.These have been confirmed to be safe in acute toxicity tests by public institutions.

What is a protein hydrolyzate?

It is made by decomposing the protein of animals and plants into amino acids, and is used to bring out the flavor and richness.

Do you sell by mail order?

Except for some products, on our homepageONLINE SHOPYou can purchase it at.We also accept orders over the phone.

Please use Echigo Seika telephone order reception desk: 0258-84-2100 (XNUMX:XNUMX am to XNUMX:XNUMX pm, except Saturdays, Sundays, national holidays, and our holidays).

What does it mean that this product manufacturing factory produces products containing XX?

This is a warning label for allergens to customers with allergies.Raw materials containing allergens (Wheat, Eggs, Milk, buckWheat, Peanut, shrimp, crab) are not used in the product, but they are used in other products produced on the same line. Displayed when it is used in other lines of the manufacturing plant and may be mixed.

What should I do if the desiccant accidentally gets into my eyes or mouth?

The raw material of the desiccant used in our products is quicklime.If the desiccant gets into your eyes or mouth, immediately wash it with water and then consult a doctor.

 

Do you manufacture in Japan?

All Echigo Seika products are manufactured at factories in Japan.

Please tell me how to read the Best Before.

The best-by date is listed in the order of "last two digits (or four digits) of the year (year)", "month", and "day" from the left side.

Example) Best Before 22.12.31 Best Before 2022.12.31

Both represent until December 2022, 12.

Products with an Best Before of "2022.12" are until the end of December 2022.

Can I eat something that has expired?

Just because the Best Before has expired does not mean that you will not be able to eat it immediately, but the flavor, texture, and quality will gradually deteriorate, so we recommend that you consume it before the Best Before.

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