FAQ

Other

Will you buy the rice?

We do not purchase rice from individual producers.

I would like to stop the regular purchase of the product.

Echigo Seika's online shop does not offer a subscription service.Please contact the mail-order company you are using.

Is it possible to subscribe to the product?

I'm sorry.We do not offer a subscription service.

Is there a factory direct sales office?

Echigo Seika does not have a direct sales office.Please purchase at a supermarket near you.

Is it possible to tour the factory?

There is no excuse.Currently, the factory is not open to the public.

We only support part of social education such as local elementary schools and factory tours in some media.Thank you for your understanding.

 

I would like to propose a product idea.

Echigo Seika refrains from proposing ideas, concepts, etc. regarding new products, technologies, manufacturing methods, advertising, marketing, etc., unless it is announced that it will be recruited from the general public.

The hardness and size of "Echigo Umeboshi Unsorted 1kg" is different from the one I bought before. Why?

"Echigo Umeboshi Unsorted 1kg" is an unsorted product that contains various varieties, hardness, and sizes of plums.Therefore, it may vary depending on the product you purchased.

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