Privacy Policy

Basic policy on personal information protection

Echigo Confectionery Co., Ltd. (hereinafter referred to as "our company") complies with the Personal Information Protection Law, and appropriately provides information that can identify the individual customer (hereinafter referred to as "personal information") such as the customer's name, address, telephone number, e-mail address, and date of birth. Recognizing that handling is an important social debt of a company, we have established the following basic policy regarding the protection of personal information.

Acquisition of Personal Information

When we acquire personal information, we explain the purpose of use and acquire it by appropriate and fair means to the extent necessary.

The answering machine on our phone will automatically record your voice.Also, please note that the phone number may remain on the number display phone.In other cases, personal information will not be obtained without the consent of the customer.

Handling of Personal Information

We will not use the acquired personal information beyond the scope of the purpose of use without the consent of the customer.

Personal information acquired by our company will be used for the following purposes.

1. To provide business guidance regarding products and services that are our business.
2. Conduct a questionnaire survey to develop products and services or improve customer satisfaction.
3. To respond to inquiries from customers and carry out the business necessary for prompt service implementation.
4. Take measures based on the provisions of laws and regulations, or the notifications and guidance of administrative authorities.
5. The companies participating in the consortium with our company provide necessary guidance as a business.
6. Take appropriate measures when we receive inquiries from us.
   In addition, we will provide the necessary personal information to the department in charge of our company that should respond for that purpose.

Inquiries, etc.

You can request disclosure of the personal information that we hold by the procedure owned by us together with the authentication of the person or the agent.In that case, we will only accept consultations at the following inquiries and explain the procedures required for disclosure.In addition, we will respond appropriately to requests for deletion, correction, and suspension of use of personal information held by the Company at the following inquiries, in accordance with the purpose of the Personal Information Protection Law.

Contact

0120-917-651

Reception hours 9:00 to 17:00 (excluding Saturdays, Sundays, and holidays)

Compliance and improvement

We will comply with laws, notifications, and regulations regarding the Personal Information Protection Law, and will continue to make improvements so that personal information will be handled properly.As we make improvements, we will reflect them in this basic policy clause from time to time.