FAQ

FAQ

FAQ

FAQ

FAQ

Can ageless (oxygen scavenger) be reused?

It cannot be reused.When you put it out in the trash, please follow the classification of your local government.

Ageless (oxygen scavenger) is hot, is that okay?

When the packaging bag is opened, heat may be generated due to the oxidation reaction.However, since the calorific value is small, it generally does not cause burns.In addition, there is no need to worry about ignition.

I accidentally ate Ageless (oxygen scavenger), is that okay?

The main components of ageless (oxygen scavenger) are iron powder, vitamin C, etc.These have been confirmed to be safe in acute toxicity tests by public institutions.

Do you manufacture in Japan?

All Echigo Seika products are manufactured at factories in Japan.

What does it mean that this product manufacturing factory produces products containing XX?

This is a warning label for allergens to customers with allergies.Raw materials containing allergens (Wheat, Eggs, Milk, buckWheat, Peanut, shrimp, crab) are not used in the product, but they are used in other products produced on the same line. Displayed when it is used in other lines of the manufacturing plant and may be mixed.

Do you sell by mail order?

Except for some products, on our homepageOnline ShopYou can purchase it at.We also accept orders over the phone.

Please use Echigo Seika telephone order reception desk: 0258-84-2100 (XNUMX:XNUMX am to XNUMX:XNUMX pm, except Saturdays, Sundays, national holidays, and our holidays).

Please tell me how to read the Best Before.

The best-by date is listed in the order of "last two digits (or four digits) of the year (year)", "month", and "day" from the left side.

Example) Best Before 22.12.31 Best Before 2022.12.31

Both represent until December 2022, 12.

Products with an Best Before of "2022.12" are until the end of December 2022.

Can I eat something that has expired?

Just because the Best Before has expired does not mean that you will not be able to eat it immediately, but the flavor, texture, and quality will gradually deteriorate, so we recommend that you consume it before the Best Before.

What is specially cultivated rice?

Considering the natural environment of the region, specially cultivated rice uses less than 5% of the number of pesticides used and the nitrogen content of chemical fertilizers compared to general rice cultivated in the region (conventional cultivated rice). It is rice produced by reducing it.

Can you tell me the store where the product is sold?

Please contact the Customer Relations Office by phone or email.When making inquiries, please tell us the product name, the area you are looking for (prefecture name, city name), and the contact information to be returned.

Regarding the rice you use, it is displayed as "product of Japan", but please tell me the detailed production area such as prefecture name.

The rice we use is a blend of rice from multiple production areas.In order to stabilize the quality and price of the product, it fluctuates depending on the rice harvest situation and purchase situation.Please contact the customer service department for details of the production area.

"Pursuit of taste" has a sticker sent directly from the factory. Can I buy it at the store?Is it a mail-order limited product?

The "Pursuit of Taste" series can be purchased at stores.Also, on our homepageOnline ShopYou can also place an order at the telephone order counter.

The product I'm looking for in Echigo Seika's products is not listed on the website.Why?

The products posted on the homepage are not limited to retailers, but only general sales products.Products sold only in specific areas or specific retailers are not posted on the website, so please contact the Customer Relations Office for details.

What should I do if the desiccant accidentally gets into my eyes or mouth?

The raw material of the desiccant used in our products is quicklime.If the desiccant gets into your eyes or mouth, immediately wash it with water and then consult a doctor.

What is a protein hydrolyzate?

It is made by decomposing the protein of animals and plants into amino acids, and is used to bring out the flavor and richness.

It says emulsifier, is this a dairy product?

Emulsifiers are not dairy products.It is used to mix oil and water, which are not normally mixed, and emulsify them uniformly.Although the word "Milk" is included, lecithin (Soybean), sucrose fatty acid ester, etc. are mainly used instead of using Milk-derived ingredients.However, there is a possibility that other Milk components may be contained in the ingredients, so please make sure that there is no "Milk" in the allergies displayed on the product.

The raw material for the "Funwari Meijin Series" is vegetable oil, but is the dough fried?

Instead of fried, the dough is baked and put on the outside to fix the seasoning powder.

Where are the Peanut produced?

We use products from China.

Is there a product that only contains fried kelp that is included in "Salad Seven" or "Pursuit of Taste Fresh Seven"?

Only "fried kelp" products are available on our website.Online ShopOr it is sold only at the telephone order window.For more information, our companyOnline ShopOr contact the telephone order window.

I would like to eat Echigo Hina Arare rice crackers all year round, do you have the same rice crackers available?

Unfortunately, we do not have the same rice crackers available for sale year-round. "Echigo Hina Arare" is produced in time for Hinamatsuri. In response to the requests of everyone who has been waiting, we will start selling it on our online shop from the end of January. After Hinamatsuri, we will start selling "Taro Koi", a product with the same contents as "Echigo Hina Arare". "Taro Koi" is produced in time for Children's Day.

Is there a product that only has the white arare in "Echigo Hina Arare", "Echigo Hina Arare Bonbori", and "Taro Koi"?

A limited number of products are sold on our website every year from mid-March to late April under the product name "Echigo Sweet Mayonnaise Puffs".Online ShopOr you can buy it at the telephone order counter.The sales time is slightly different every year, so weOnline ShopPlease check at or contact the telephone order window.

The number of grains in the pouch may differ in the "Funwari Meijin Series". Why?

The "Funwari Meijin Series" weighs sweets and packs them in sachets.Since the weight of one grain changes depending on the size of the confectionery dough and the amount of powder attached, the number of grains in the pouch may change.

Can I keep the rice crackers in sachets?

Moisture and oxidation may proceed in the state of a pouch.Consume as soon as possible after opening the exterior, regardless of the Best Before.

A small bag of "Kachiwari Seed" is swollen in a bun, is that okay?

Nitrogen is added to maintain the deliciousness of the rice crackers and Peanut inside, so the pouch looks like it is inflated, but this is not a malfunction.Please be assured.

[Photo] A pouch of "Kachiwari Seed"

Please tell me the type of caramel color used in the product.

Please tell me the type of caramel color used in the product.

The Soybean flour on the surface of "Funwari Meijin Kinako Mochi" seems to be more moist than usual. Why?

We apologize for any inconvenience caused.
During the winter months, the vegetable oil used in the flavoring process for "Funwari Meijin Kinako Mochi" may not soak into the dough as easily, resulting in a tendency for the surface seasoning powder to be moister. This is due to the manufacturing process and is not a defect. Please rest assured.

[During winter, the powder on the surface may be moist. ]

Are you making mochi from mochi flour?

We use glutinous rice that has been milled in-house, steam the glutinous rice as it is, and manufacture it with a pestle.

Where is the Best Before?

It is located on the back of the dressing box or at the bottom (bottom lid) of the container containing rice cake.

Is the number of dressing boxes the same as the number of rice cakes inside?Is the total number of glutinous rice the same?

The number of the dressing box is the size standard of Kagami mochi at Echigo Seika.It is not the same as the number of rice cakes inside or the total number of sticky rice.

When should I lower the decorated kagami mochi?

The mirror will open on January 1th.Please enjoy the mochi that you have dropped with your family.

Please tell me how to dispose of Kagami Mochi decorations and Kagami Mochi containers.

Please dispose of it according to the waste separation classification of your local government.

 

Kagami mochi packaging, decoration material

[Flammable material]

Kagami-mochi container (with a paper mark. Mainly individual wrapping type), Kagami-mochi bottom lid, three sides, paper mat, Shide, mizuhiki, suehiro, hosho, folding screen, four-way beni, paper sleeve
[Plastic / vinyl material]

Kagami mochi container (mainly filling type kagami mochi), kagami mochi bottom lid, decoration set bag, individually wrapped mochi bag, figure, orange, transparent cover

 

How to identify flammable material Kagami mochi container

Kagamimochi containers made of combustible materials have a “paper mark” stamped on the corner of the container. (Echigo Seika Kagami-mochi No. 5 to 30, etc.), and small kagami-mochi that cannot be stamped on the container have a "paper mark" printed on the bottom lid. (Individually wrapped Echigo round rice cakes)66g with orange, etc.)

If you bring the kagami mochi container, mizuhiki, and decorations such as three sides to Sagicho, Tondo-yaki, and cooking, it may cause trouble for the shrines and temples, so dispose of them at home. Please.

Garbage separation classification differs depending on the municipality, so please dispose of it according to the separation method for each municipality.

The rice cake inside is a rice cake offered to Toshigami, so please enjoy it deliciously to pray for a year without illness.

 

Should the orange, the beckoning cat, and the transparent cap on the zodiac be removed when decorating?

We recommend that you remove it and decorate it, but please decorate it as you like.

Please tell me how to assemble an easy decoration set.

Remove the container containing the toys and accessories from the dressing box.

Remove the container containing the toys from three sides.

There is a sheet of paper on three sides.

Spread the sheet of paper on three sides.At that time, spread it so that the life is in front of you.

I will put it on top of it.

Place a container containing mochi on three sides so that the paper is sandwiched between them.

Remove the double-sided tape from the transparent bag.

Stick double-sided tape on the top of the container containing the rice cake.

Place orange on the double-sided tape.

Remove the tape at the bottom of Suehiro.

Attach the tape so that it is fan-shaped and touches the flat part of the orange top.

I'm in mourning, but is it okay to decorate it?

Since it means praying for the safety of the year as we approach the New Year, it is a good idea to pray for the health and good luck of the year even if you are unhappy.

Is there a rule such as the day and place to decorate?

There is no set time and place for decoration.It depends on local customs and legends, but please avoid decorating overnight and decorate with your family.

What does the decoration mean?

Suehiro: To prosper for a long time (spreading).

Orange: Once the fruit is borne, it will not fall from the tree for several years and the fruit will grow big, so that the house will prosper for generations.

Shide (Gohei): Spread your hands wide in all directions and prosper.The red color of red and white has the meaning of amulet.Cleanse and cleanse injuries.

Origami: By edging the four sides with "red" on the colored paper on which the offering is placed, we pray for the prosperity of the disasters on all sides.

Mikata: God, a platform for placing offerings on a precious partner.It has this name because it has holes in three directions.

Mizuhiki: I used it to keep the mochi when decorating the spiny lobster.

Hosho: A piece of paper on which sacred objects are placed.The treasure ship is supposed to bring happiness.

What kind of Kagami Mochi products are there?

There are two types: a type in which individually wrapped rice cakes (round rice cakes and cut rice cakes) are placed in a kagami mochi container, and a type in which rice cakes are packed as they are in a kagami mochi container (upper and lower integrated type).

The top of the upper and lower integrated kagami mochi is yellow.Are you okay?

When putting rice cakes in a kagami mochi container, bubbles (slight cavities) may be created between the container and the rice cakes, and these bubbles may make the top look yellowish, but the quality is not abnormal.Please be assured.

Please tell me how to cut the kagami mochi in the upper and lower integrated (filling type) container.

Please separate by referring to the figure below.

How should I remove the three-stage kagami mochi from the kagami mochi container?

There are two methods, one is to cut off the edge of the bottom lid and cut it open from the bottom of the kagami mochi container, and the other is to make a notch from the top to the bottom of the kagami mochi container and take it out.

 

How should I remove the Kagami Mochi Mini 36g from the Kagami Mochi container?

Cut off the edge of the bottom lid with scissors, make a notch from the bottom to the top of the kagami mochi container, and take it out.

I peeled off the bottom lid of the pong just by pushing it, and pushed it from the top of the container, but the rice cake did not come out.

I'm very sorry.Sorry for your inconvenience, but please pour a glass of lukewarm water from the top of the container.The rice cake will come off from the container.

Is it okay to take the mochi out of the plastic container and decorate it as it is?

It is not recommended to decorate the mochi as it is because it will cause mold and cracks on the mochi.

What is the upper and lower integrated type of Kagami mochi?

This product contains rice cakes that have the same shape as the container in a plastic container that is shaped like a kagami mochi that is stacked in two layers, large and small.Also called a filling type.Please decorate the Kagami Mochi container as it is without opening it.When you eat it, open the kagami mochi container and cut it into pieces of your choice.

Are the rice cakes in "Just Press and Pop! Gorgeous 160g Orange Red and White" and "Echigo Kagami Mochi Round Mochi Individually Packaged Red and White" also red and white?

The only mochi inside is white mochi.

Do you use acidulant for kagami mochi?

Manufactured without using acidulants.

Please tell me the size and weight of one kagami-mochi (kiri-mochi and maru-mochi) individually wrapped kagami-mochi product.

The approximate size and weight of each kagami-mochi (kiri-mochi and maru-mochi) individually wrapped kagami-mochi product is as follows.
(Due to the manufacturing method, there may be slight variations.)

The dimensions of the bottom of our Kagami mochi are as follows. [Echigo Seika Kagami mochi, individually wrapped cut and round mochi, just press and pop, top and bottom integrated] Height x Width [Individually wrapped cut and round mochi] No. 3: 10.3cm x 10.3cm No. 5: 12.3cm x 12.3cm No. 10: 15.4cm x 15.4cm No. 20: 18.4cm x 18.4cm No. 30: 22.2cm x 22.2cm No. 60: 26.0cm x 26.0cm [Just press and pop] 300g: 10.3cm x 10.3cm

General sales of 3.2 kg and 2 kg of kagami mochi, which are one-piece top and bottom, have ended.Thank you for your patronage for a long time.There is a kagami-mochi with a top and bottom integrated and an individually loaded kagami-mochi that is almost the same size.

 

[When comparing the diameter of the kagamimochi container]

〇 Kagami-mochi 3.2kg and individual loading No. 30 are almost the same size kagami-mochi.

・3.2kg Kagami-mochi: Height 14.5cm x Diameter 19cm

・Individual loading No. 30: Height 14.4cm x Diameter 18.3cm

 

〇 Kagami-mochi 2kg and individual loading No. 20 are almost the same size kagami-mochi.

・2kg Kagami-mochi: Height 12.5cm x Diameter 16.2cm

・Individual loading No. 20: Height 11.7cm x Diameter 14.8cm

 

[When comparing the width of the bottom of the kagami-mochi container]

〇 Kagami-mochi 3.2kg and individual loading No. 60 are almost the same size kagami-mochi.

・3.2 kg Kagami-mochi: Height 14.5 cm x Width 26.3 cm

・Individual loading No. 60: Height 14.4cm x Width 26.0cm

 

〇 Kagami-mochi 2kg and individual loading No. 30 are almost the same size kagami-mochi.

・2 kg Kagami-mochi: Height 12.5 cm x Width 21 cm

・Individual loading No. 30: Height 11.7cm x Width 22.2cm

I want to know if Kagami Mochi will be on the three sides of my hand.

The size of the bottom of our Kagami Mochi is as follows.

[Echigo Seika Okagami Mochi Cut Mochi / Maru Mochi Individually Wrapped Type, Just Push Pon, Upper and Lower Integrated Type]

Vertical x horizontal

[Individual packaging type of cut rice cake and round rice cake]

No. 3: 10.3 cm x 10.3 cm

No. 5: 12.3 cm x 12.3 cm

No. 10: 15.4 cm x 15.4 cm

No. 20: 18.4 cm x 18.4 cm

No. 30: 22.2 cm x 22.2 cm

No. 60: 26.0 cm x 26.0 cm

[Pon just push]

300g: 10.3cm x 10.3cm

Please tell me the size of the kagami-mochi product, which contains individually wrapped mochi rice cakes, when decorating it.

The dimensions of kagami-mochi products containing individually wrapped mochi mochi when decorated are as follows.

Can I buy just the Kagami-mochi figure?

I'm sorry. We do not sell figures alone. Additionally, we do not sell figures of Kagami-mochi products that we have sold in the past.

Salmon roe does Issho Mochi weigh?

It is about 1.8 kg.

Is it okay to take the round rice cake out of the individual wrapping bag and serve it?

We do not recommend it because it causes mold and cracks on the rice cake.

Can mochi that has been baked once be baked again?

Can mochi that has been baked once be baked again?

What is product of Japanally produced paddy rice glutinous rice?

There are two types of glutinous rice: upland rice and paddy rice.Paddy rice is cultivated in paddy fields.

Are you making mochi from mochi flour?

We use glutinous rice that has been milled in-house, steam the glutinous rice as it is, and manufacture it with a pestle.

Is it okay to cook mochi while still in the individual wrapping bag?

Be sure to remove the rice cake from the individual wrapping bag and cook it by heating.Do not heat the entire individual wrapping bag.

Even after taking it out of the wrapping film of Brown rice cake or Hishi mochi, the rice cake has a vinyl-like luster.Is the film still on?

After putting the rice cake in the film, it is heat-treated.This is a phenomenon in which the surface of the rice cake becomes shiny when the film and the rice cake adhere to each other due to heat.If you remove one wrapping film, it will be the rice cake itself, so please cook it as it is.

Is the wormwood used for wormwood mochi product of Japanally produced?

We use product of Japan wormwood.I mainly use wormwood from Niigata prefecture.

I want to cook mochi directly in hot pot or ozoni soup.

The cooking method when putting it directly into a hot pot or ozoni is as follows.

Can mochi be cooked in a frying pan?

The cooking method in a frying pan is as follows.

Please tell me how to cook mochi.

The cooking method for boiling in a pot, toaster oven, and microwave is as follows.The cooked mochi is hot, so be careful not to get burned.

How many calories do you get when you eat mochi?

Two pieces of cut rice cake weigh about 2g.Three round rice cakes weigh about 100g.The calorie of mochi is about 3 Kcal for 100 g.The calorie of one cup of rice (100g) is about 227Kcal.Approximately, 1 cut rice cakes or 150 round rice cakes will have about 252 cup of rice calories.

How many calories per mochi?

It is about 1kcal per piece (50g) of cut rice cake.It is about 114kcal per round rice cake (1g).

There are cracks on the surface of the rice cake.Could I ask the reason.

The cause of cracks may be that the surface of the rice cake dries.Even if it is in individual wrapping, moisture may escape from the rice cake due to temperature changes, causing the surface to dry and cracking.

There are black or brown dots on the surface of the rice cake, what is this?

A part of the germ and epidermis of rice remains in the process of polishing Brown rice of glutinous rice.Please be assured that there are no quality or hygiene issues.

 

[Photo] A part of the germ and epidermis of rice found in rice cake remains.

(1 scale 1 mm) 

The oxygen scavenger in the individual packaging is darkened, is that okay?

Oxygen scavenger utilizes the property of absorbing surrounding oxygen when iron, which is the content, oxidizes (rusts).If the water contained in the rice cake condenses due to the temperature difference between the inside and outside of the individual packaging, the water may seep into the oxygen scavenger and the iron content may appear black.It is a characteristic of the oxygen scavenger attached to the individual packaging, and is not a quality abnormality.Also, please be assured that it will not affect the mochi.

(Image)

Can mochi be stored frozen?

Please avoid freezing the mochi products as they are.If the mochi product is frozen as it is, the mochi will crack and appear white.If the rice cake remains frozen, the whole rice cake may crumble into powder.Although it is possible to eat in such a state, it is difficult to cook, and even when cooked, the original elasticity of the mochi is lost and the taste deteriorates.Products containing oxygen scavenger in individual packaging can be stored at room temperature even after opening the exterior.

 

[Photo] Mochi with cracks caused by freezing

How should mochi be stored after opening the exterior?

Individually wrapped rice cakes can be stored at room temperature even after the exterior is opened.Mochi that is not individually wrapped should be stored in the refrigerator after opening the exterior, and should be consumed as soon as possible.

Water droplets can be seen in the individual wrapping, is that okay?

The moisture contained in the rice cake condenses due to temperature changes in the storage environment. Please rest assured that there are no quality or hygiene issues. Water droplets may be reabsorbed by the rice cake due to temperature changes or the passage of time, and may become invisible.

 

[Photo] Water droplets may be seen inside the packaging bag.

Do you use acidulant in your rice cakes?

Manufactured without using acidulants.Manufactured in a clean room, an oxygen absorber is sealed inside the bag to create an oxygen-free environment to prevent the growth of mold, etc.

Please tell me the size and weight of one kirimochi and marumochi.

The approximate size and weight of each kiri-mochi and maru-mochi are as follows. (In the manufacturing method, there are some before and after.)

There was something like green vinyl inside the mugwort, what is this?

Since we harvest and use natural mugwort, on rare occasions, hard mugwort stems may be included.There are no quality or hygiene issues.We are doing our best to remove it, so we appreciate your understanding.If you have any concerns, please feel free to contact our customer service department so that we can investigate further.

 

[Photo] Wormwood stem

(1 scale 1 mm)

Even after opening the wrapping film of Hishimochi, the mochi has a vinyl-like luster. Is the film still on?

Hishimochi is heat treated after packaging. This phenomenon occurs when the rice cake adheres to the film through heat treatment, resulting in a glossy appearance on the surface of the rice cake when opened. After opening the packaging film, please cook and enjoy as is.

 

[Photo] “Hishimochi” taken out from the packaging film

Although the surface is shiny, it is just like rice cake. Cook and enjoy as is.

When you cook 2 go of "mochimochi sekihan", even if you add the specified amount (300 ml) of water, it will be less than the scale of 2 go. Should I match the amount of water to the 2nd scale?

For 2 go, add 300 ml of water. It will be less than the 2nd scale, but there is no problem.

What is GABA?

GABA (gamma-aminobutyric acid) is a type of amino acid that has been reported to relieve temporary psychological stress in healthy people and lower blood pressure in people with high blood pressure.

Is "normally cooked Brown rice" germinated?

Not germinated.Also, since it has been processed, it will not germinate.

Do I have to mix "normally cooked Brown rice" with white rice when cooking?

You can also cook rice with "normally cooked Brown rice" alone. Even if you only cook "normally cooked Brown rice", you can use the same settings as for white rice.

How should I store "Normal Cookable Brown Rice" after opening?

"Regularly cooked Brown rice" contains more water than regular Brown rice.Mold may grow after opening, so please store in the refrigerator and consume as soon as possible.
If you cannot use it immediately, we recommend freezing it.When storing in a freezer, put it in a bag that can be sealed, store it so that it does not come in contact with the air as much as possible, and use it within one month as a guide.Even after freezing, you can cook with the same rice cooking method as usual (no thawing is required).

Regarding "normally cooked Brown rice", it is displayed as processed Brown rice, but what kind of processing is it?Also, will the nutritional value change?

"Regularly cooked Brown rice" is processed to scratch the surface of Brown rice so that it can be cooked in a rice cooker in the same way as white rice.Nutritional value remains the same.

What kind of rice do you use for packed rice?

Echigo rice (200g) is about 0.57 go (about 86g), while Japanese rice (120g) is about 0.34 go (about 51g).

If the lid is not opened, does the one heated with boiling water last until the Best Before?

The lid is easy to peel off due to heating.Therefore, it becomes easier for the outside air to enter and it does not last until the Best Before.Consume as soon as possible after heating.

There is a notch in the film inside the packed rice, is that okay?

Our packaged rice is made by placing rice and water in a tray, wrapping it in clear film, and then cooking the rice in the pack. When cooking, a slit is made in the clear film to allow steam to escape. After cooking, a lid film is placed over the clear film and sealed. The slit is a characteristic of the manufacturing process and does not affect the quality. Please rest assured. The shape and position of the slit may differ depending on the production line.

Can packed rice once warmed be stored and eaten?

Once cooked, packed rice is in the same condition as cooked rice at home, so please consume as soon as possible.

Can I use the packed rice as it is for fried rice or fried rice?

Since it is a heated product, it can be used as it is, but the rice may be hard and difficult to cook.We recommend that you heat it in the microwave once.

Is it not necessary to remove the oxygen scavenger (ageless) attached to the lid of the packed rice when warming it?

An oxygen scavenger that can be used for heating microwave ovens and boiling water.There is no need to take it out when heating.

Regarding "emergency / stockpile rice", water has accumulated inside the aluminum outer bag, is that okay?

This is due to changes in the temperature of the storage environment.There is no quality or hygiene problem.

How long will it last after opening the aluminum outer bag of "emergency / stockpile rice"?

After opening the aluminum outer bag, consume within 1 month as a guide.

There are water droplets on the inside of the packed rice, is that okay?

This is due to changes in the temperature of the storage environment.There are no quality or hygiene issues.

Where should I save it?

Store at room temperature away from direct sunlight and places with high temperature and humidity.Please note that if you store it for a long time in the vicinity of electric appliances that generate heat such as refrigerators and lighting equipment, or in a place exposed to wind such as an air conditioner, the taste will deteriorate faster and the rice will become dry and hard.Also, as the odor may transfer, avoid storing near strong odors.

[Important] Please note that if the lid and tray are scratched, mold will grow.

Our packaged rice is sterilized packaged rice.If the lid is peeled off by a strong impact, or if the lid or tray is scratched with a cutter knife, mold may grow, so handle with care.Do not use a utility knife when opening the cardboard box or outer bag of the product.

How should I store "emergency / stockpile rice"?

Before opening the exterior, store it at room temperature away from direct sunlight and places with high temperature and humidity.Please note that if the food is stored for a long time in the vicinity of heat-generating appliances such as refrigerators and lighting equipment, or in a place exposed to wind such as an air conditioner, the taste will deteriorate faster and the rice will become dry and hard.

It can be stored at room temperature even after opening the exterior, but please consume within 1 month as a guide.

Do you use acidulant in packed rice?

Manufactured without using acidulants.Manufactured in a clean room, an oxygen absorber is sealed inside the pack to create an oxygen-free condition inside the pack to prevent the growth of mold, etc.

Can I take out the oxygen scavenger contained in the packed rice and heat it in the microwave?

There is no problem even if you take out the oxygen scavenger and warm it.The oxygen scavenger is attached to the inside of the double-layered lid film, so if it is difficult to remove the oxygen scavenger, remove all the lids and gently cover with plastic wrap to warm it (warm). Wrap it "fluffy" so that it is okay if the wrap swells due to the steam coming out of the rice.)
In addition, the oxygen absorber enclosed in our packaged rice products is microwave safe, so you can cook with it on.We use materials that are harmless even when heated together.

I would like to cook 2 go of "mochimochi sekihan" using 4 bags. What should I do with water?

Put 2 bags each of "glutinous rice", "processed red beans" and "red bean broth" in a rice cooker, and add 550 ㏄ of water. (If you add 600㏄, it will be cooked softly.)

When cooking "normally cooked Brown rice", which of the rice cooker's white rice course or Brown rice course should be used?

Please cook rice in the white rice course.Please note that if the rice is cooked in the Brown rice course, it will be cooked softly and will have a sticky texture. Even if you cook only with "normally cookable Brown rice", please cook with the white rice course.

Should I adjust the amount of water when cooking "normally cookable Brown rice" to the scale of Brown rice in the rice cooker?

Regardless of the ratio of white rice and "normally cookable Brown rice", adjust the total amount of cooked white rice and "normally cookable Brown rice" to the scale of white rice.
Example) When cooking rice at a ratio of 2 go of white rice and 1 go of "normally cookable Brown rice", adjust to the scale of 3 go of white rice.
Even if you are only cooking "normally cooked Brown rice," please follow the scale for white rice.

Is it okay to cook "normally cooked Brown rice" in the fast-cooking course of the rice cooker?

It is okay to cook rice in the fast-cooking course, but it will be cooked slightly harder.

What is non-glutinous rice?

Non-glutinous rice is rice that is usually cooked and eaten as rice.Rice crackers are made from non-glutinous rice, while arare and okaki are made from glutinous rice.

Can I set the rice cooker timer to cook "normally cooked Brown rice"?

You can set the timer and cook rice in the same way as with white rice.There is no problem even if it is immersed for a long time.

What should I do if I want to eat only half of the packed rice?

After warming the packed rice, it will be in the same condition as rice cooked in a rice cooker.When storing warmed rice, wrap it in plastic wrap, store it in the refrigerator, and consume it as soon as possible.

I cooked it in the microwave at the wattage and time as stated on the package, but there are some hard parts.

If the rice has been stored at a low temperature, it may not warm enough even if it is cooked for the indicated time.Keep an eye on it and heat it for 10 seconds at a time.After warming the rice, loosen it with chopsticks to make it more fluffy.Depending on the model of the microwave oven, there is a place where it is easy to warm.

I would like to stop the regular purchase of the product.

Echigo Seika's online shop does not offer a subscription service.Please contact the mail-order company you are using.

Will you buy the rice?

We do not purchase rice from individual producers.

Is it possible to subscribe to the product?

I'm sorry.We do not offer a subscription service.

I would like to stop the regular purchase of the product.

Echigo Seika's online shop does not offer a subscription service.Please contact the mail-order company you are using.

Is there a factory direct sales office?

Echigo Seika does not have a direct sales office.Please purchase at a supermarket near you.

Is it possible to tour the factory?

There is no excuse.Currently, the factory is not open to the public.

We only support part of social education such as local elementary schools and factory tours in some media.Thank you for your understanding.

I would like to propose a product idea.

Echigo Seika refrains from proposing ideas, concepts, etc. regarding new products, technologies, manufacturing methods, advertising, marketing, etc., unless it is announced that it will be recruited from the general public.

Is it possible to eat packed rice without heating?

Be sure to heat it before eating.
Before heatingRice is very hard and the main component of rice, starch,DispelIt is difficult to turn it into a liquid, soPlease heat and enjoy.

How should I eat Hishimochi?

Hishimochi consists of three pieces of pink, white, and green rice cake that are stuck together through heat treatment after packaging. When you are ready to eat, insert a knife between the colors and the pieces will peel off one by one. Then enjoy using your favorite cooking method.

 

【Photo】

Insert the knife from the color boundary and cut into pieces.

 

 

Peel off each piece and enjoy using your favorite cooking method.

Can I buy just the Kagami-mochi figure?

I'm sorry. We do not sell figures alone. Additionally, we do not sell figures of Kagami-mochi products that we have sold in the past.

The product I'm looking for in Echigo Seika's products is not listed on the website.Why?

The products posted on the homepage are not limited to retailers, but only general sales products.Products sold only in specific areas or specific retailers are not posted on the website, so please contact the Customer Relations Office for details.

Regarding the rice you use, it is displayed as "product of Japan", but please tell me the detailed production area such as prefecture name.

The rice we use is a blend of rice from multiple production areas.In order to stabilize the quality and price of the product, it fluctuates depending on the rice harvest situation and purchase situation.Please contact the customer service department for details of the production area.

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