FAQ
FAQ
FAQ
FAQ
Questions about rice crackers
The "Pursuit of Taste" series can be purchased at stores.Also, on our homepageOnline ShopYou can also place an order at the telephone order counter.
The products posted on the homepage are not limited to retailers, but only general sales products.Products sold only in specific areas or specific retailers are not posted on the website, so please contact the Customer Relations Office for details.
The raw material of the desiccant used in our products is quicklime.If the desiccant gets into your eyes or mouth, immediately wash it with water and then consult a doctor.
It is made by decomposing the protein of animals and plants into amino acids, and is used to bring out the flavor and richness.
Emulsifiers are not dairy products.It is used to mix oil and water, which are not normally mixed, and emulsify them uniformly.Although the word "Milk" is included, lecithin (Soybean), sucrose fatty acid ester, etc. are mainly used instead of using Milk-derived ingredients.However, there is a possibility that other Milk components may be contained in the ingredients, so please make sure that there is no "Milk" in the allergies displayed on the product.
Instead of fried, the dough is baked and put on the outside to fix the seasoning powder.
We use products from China.
Only "fried kelp" products are available on our website.Online ShopOr it is sold only at the telephone order window.For more information, our companyOnline ShopOr contact the telephone order window.
Unfortunately, we do not have the same rice crackers available for sale year-round. "Echigo Hina Arare" is produced in time for Hinamatsuri. In response to the requests of everyone who has been waiting, we will start selling it on our online shop from the end of January. After Hinamatsuri, we will start selling "Taro Koi", a product with the same contents as "Echigo Hina Arare". "Taro Koi" is produced in time for Children's Day.
A limited number of products are sold on our website every year from mid-March to late April under the product name "Echigo Sweet Mayonnaise Puffs".Online ShopOr you can buy it at the telephone order counter.The sales time is slightly different every year, so weOnline ShopPlease check at or contact the telephone order window.
The "Funwari Meijin Series" weighs sweets and packs them in sachets.Since the weight of one grain changes depending on the size of the confectionery dough and the amount of powder attached, the number of grains in the pouch may change.
Moisture and oxidation may proceed in the state of a pouch.Consume as soon as possible after opening the exterior, regardless of the Best Before.
Nitrogen is added to maintain the deliciousness of the rice crackers and Peanut inside, so the pouch looks like it is inflated, but this is not a malfunction.Please be assured.
[Photo] A pouch of "Kachiwari Seed"

Please tell me the type of caramel color used in the product.
We apologize for any inconvenience caused.
During the winter months, the vegetable oil used in the flavoring process for "Funwari Meijin Kinako Mochi" may not soak into the dough as easily, resulting in a tendency for the surface seasoning powder to be moister. This is due to the manufacturing process and is not a defect. Please rest assured.
[During winter, the powder on the surface may be moist. ]

Non-glutinous rice is rice that is usually cooked and eaten as rice.Rice crackers are made from non-glutinous rice, while arare and okaki are made from glutinous rice.
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