FAQ
FAQ
FAQ
FAQ
Questions about rice crackers
The "Pursuit of Taste" series is available in stores. Orders can also be placed through our online shop on our website or by phone.
The products posted on the homepage are not limited to retailers, but only general sales products.Products sold only in specific areas or specific retailers are not posted on the website, so please contact the Customer Relations Office for details.
The raw material of the desiccant used in our products is quicklime.If the desiccant gets into your eyes or mouth, immediately wash it with water and then consult a doctor.
It is made by decomposing the protein of animals and plants into amino acids, and is used to bring out the flavor and richness.
Emulsifiers are not dairy products.It is used to mix oil and water, which are not normally mixed, and emulsify them uniformly.Although the word "Milk" is included, lecithin (Soybean), sucrose fatty acid ester, etc. are mainly used instead of using Milk-derived ingredients.However, there is a possibility that other Milk components may be contained in the ingredients, so please make sure that there is no "Milk" in the allergies displayed on the product.
Instead of fried, the dough is baked and put on the outside to fix the seasoning powder.
We use products from China.
The "Fried Kelp" product is only available for purchase through our online shop on our website or by phone order. For more information, please contact our online shop or phone order service.
Unfortunately, we do not have the same rice crackers available for sale year-round. "Echigo Hina Arare" is produced in time for Hinamatsuri. In response to the requests of everyone who has been waiting, we will start selling it on our online shop from the end of January. After Hinamatsuri, we will start selling "Taro Koi", a product with the same contents as "Echigo Hina Arare". "Taro Koi" is produced in time for Children's Day.
We sell a limited quantity of our product, "Echigo Sweet Mayo Flavored Puffs," annually from mid-March to late April through our online shop on our website or via telephone order. The sales period varies slightly each year, so please check our online shop or contact our telephone order service for details.
The "Funwari Meijin Series" weighs sweets and packs them in sachets.Since the weight of one grain changes depending on the size of the confectionery dough and the amount of powder attached, the number of grains in the pouch may change.
Moisture and oxidation may proceed in the state of a pouch.Consume as soon as possible after opening the exterior, regardless of the Best Before.
Nitrogen is added to maintain the deliciousness of the rice crackers and Peanut inside, so the pouch looks like it is inflated, but this is not a malfunction.Please be assured.
[Photo] A pouch of "Kachiwari Seed"

All of the caramel coloring used in our products is Class I.
We apologize for any inconvenience caused.
During the winter months, the vegetable oil used in the flavoring process for "Funwari Meijin Kinako Mochi" may not soak into the dough as easily, resulting in a tendency for the surface seasoning powder to be moister. This is due to the manufacturing process and is not a defect. Please rest assured.
[During winter, the powder on the surface may be moist. ]

Non-glutinous rice is rice that is usually cooked and eaten as rice.Rice crackers are made from non-glutinous rice, while arare and okaki are made from glutinous rice.
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