Contact Us
CONTACT US
CONTACT US
CONTACT US
CONTACT US
If there is a problem with the product
If there is any problem with the quality, we would appreciate it if you could send us the actual product and its packaging by cash on delivery.
Please note that we do not respond by e-mail or images.
1003-1 Takanashicho, Ojiya City, Niigata Prefecture, 947-0193
To Echigo Seika Co., Ltd. Customer Service Office
Please feel free to contact us by phone or email regarding Echigo Seika products.
We welcome your opinions, requests, and questions.
Before contacting us, please first check our "Frequently Asked Questions".
By phone
Contact Us
CONTACT BY PHONE
Please note that we ask that you provide your phone number so that we can respond to you accurately.
Please note that all calls to our customer service center are recorded for confirmation purposes.
* We will inform you of holidays such as the year-end and New Year holidays at any time.
Echigo Seika Customer Service Office
Reception hours 9:00 to 17:00 (excluding Saturdays, Sundays, and holidays)
From the web
Contact Us
INQUIRY VIA WEB
Please read before contacting us
- We will respond to your inquiries during business hours (9:00 - 17:00, closed Saturdays, Sundays, and public holidays).
- We will read all opinions and questions, but depending on the content of your inquiry, it may take some time for us to reply, we may not be able to reply, or we may call you. Please understand in advance.
- We may not be able to reply if the email address you provided is incorrect or if there is a system failure. If you do not receive a reply, please contact us by phone. Responses from our company will be addressed to you personally. We do not allow the diversion or secondary use of part or all of our responses without our permission.
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